Shipping Information
All orders are processed and shipped within 1-3 business days. Orders placed on the weekend and holidays are processed the following business day. You will receive an email with your order details as well as an email as soon as your order ships.
U.S ORDERS
| SHIPPING OPTION | TRANSIT TIME | RATE |
| Standard Shipping | (7-12 business days) |
$6.99 |
| Priority Processing & Tracked Shipping | (7-12 business days) |
$9.99 |
CANADA
| SHIPPING OPTION | TRANSIT TIME | RATE |
| Standard Shipping | (9-14 business days) |
$8.99 |
| Priority Processing & Tracked Shipping | (9-14 business days) |
$11.99 |
UK
| SHIPPING OPTION | TRANSIT TIME | RATE |
| Standard Shipping | (6-9 business days) |
$7.99 |
| Priority Processing & Tracked Shipping | (6-9 business days) |
$10.99 |
INTERNATIONAL
| SHIPPING OPTION | TRANSIT TIME | RATE |
| Standard Shipping | (10-15 business days) |
$8.99 |
| Priority Processing & Tracked Shipping | (10-15 business days) |
$11.99 |
*Customer is responsible for any duties and taxes that may occur
*Shipping times are estimates, sometimes there are unforeseen delays that are out of our control and could be a number of reasons such as customs, shipping carrier delays, we run out of stock etc.
We are continuously monitoring shipping carrier deliverability and time to ensure we ship your order with the most reliable carrier. Thank you for your patience and understanding.
In peak periods please allow up to 6 business days for processing and shipping your order.
UNDELIVERABLE/WRONG ADDRESS
If your order is undeliverable for any reason, due to a wrong address, suite or apartment number, re-shipping charges will be applied to re-ship your order. If we are unable to process your order due to inaccurate, invalid or incomplete information, order processing time may be delayed and our customer service team will contact you via email or by phone.
LOST/STOLEN/DAMAGED PACKAGES
Once your order leaves our facility, we are not responsible for any lost or damaged orders. We recommend you opt for our shipping protection that we offer with each order. If your tracking information shows that your order was delivered but did not receive it, please contact customer service at support@coziesofficial.com within 24-48 hours.